Before taking your site live, you will want to make sure that you add your domain name within the Greenhouse. You can do this by:
Step 1 - Go to your Dashboard.
Step 2 - Click the More tab (located under Edit Site)
If you don't see the More option, click Edit Contact Info and then you should see the More tab appear (as seen in the above image).
Step 3 - Click Domain Management.
Step 4 - Click Add A Domain and then enter your domain (www.yourchurchwebsite.com). *Note: Be sure when you enter your domain name to use lowercase letters. Using uppercase letters may cause issues with your site going live.
Step 5 - Click the green button that says Add Domain to save your domain name to your account.
Step 6 - Click Add A Domain again, and enter your domain name without the www. So in this case you would add yourchurchwebsite.com. (This will help allow your site to pull up whether or not your users type www.yourdomain.com or yourdomain.com)
Step 7 - Click Add Domain to save your changes. You should now see two domains listed - one with www. and one without www.
Step 8 - You can now click on either domain and select Make Primary Domain. This will be the domain that appears in the address bar whenever someone navigates to your website.
Step 9 - Now click the Setup tab.
Step 10 - Click the Show Me How button. This will pull up the directions on how to go live with your domain, which you can also see below. You will also need to follow the steps below to update the IP address with your domain provider.
Step 11 - After you click the Show Me How button, the I've Done This button will light up. You can now click it and celebrate since your website is live!
Step 1 - Log into your account with your domain provider
Step 2 - Look for a Domain or Manage Domain section
Step 3 - Look for an Edit DNS option
Step 4 - Replace the Host in your A Records so the @ symbol points to this IP Address - 220.127.116.11
Step 5 - Add a C-Name record so www points to the @ symbol. If your domain provider rejects the @ symbol trying using your domain instead (have www point to yourchurch.com).
Keep in mind:
- Your "A Record" is not the same as your "NS (Name Server) records". If you only have the option of changing your NS records, you'll probably have to call your domain company and tell them to change your A record over the phone.
- Make sure you DO NOT change any MX records. These are the rules applied for your email. If they get messed with, you might run into a little trouble with your mail.
- Although in most cases you should be able launch your website within an hour of changing the DNS settings, this process can take up to 24 hours. Test to see if you can launch your website after you follow these steps but remember it may not work right away. For more information on this process, check out our Trouble Launching Your Site article.
Since each company is different, their terminology may be different than the suggestions above. Feel free to give us a call at 805-527-8900 and we'll be more than happy to help connect your domain name!