Form Properties
Within Form Properties, you will find multiple tabs to choose from. Below, we will break down what each tab has to offer.


General Info

The General Info tab provides you options for:

Form Name - Lets you set the name of your form

Header Image URL - Places an image at the top of your form (The header image width will need to be under 800 pixels and the file size itself needs to be under 300kb)

Form Description - Describes the form to your users

Field Validation Form - Shows your users which fields are required for submission

Time Zone - Sets the time zone for the form

Tags - Adding tags to the form makes it easer for you to search for the form by its tags in the Form Builder

Categories - Allows you to find specific forms by their categories


* Submit Button Text - Change the text that is on the submission button.
* Submission Open/Close Date - Control when the form is available on your site and when it registration closes. Keep in mind: If you set the Open Date for a day in the future, the form will not appear in your Greenhouse or on your live site. 
* Maximum Number of Submissions - If you'd like to receive unlimited submissions, leave the space blank. If you'd like to set a limit on the number of form submissions, enter the number of submissions (this is especially convenient if you have a limited capacity event). If the form submission limit is reached, the form will no longer appear on your website and will display a message that says "The maximum numbers of submissions have been reached"

Settings to control what happens after a user submits a form
* Message to user  - Customize the message that appears to the user when they complete the form. 
* Redirect URL - The address the users are taken to after submitting the form

Form Notifications

You can enable notifications when a form is submitted. The email notification will contain all the information that was completed on the form.

Step 1 - On the editing page of your form, select Form Properties in the bottom left corner.

Step 2 - Click the Email tab. 

Step 3 - In the To field, enter the email or email addresses you wish to have notifications sent to. If you want to enter multiple email addresses, you will need separate each email with a comma with no extra spaces (ex:, … )

Step 4 - In the From field, enter This will ensure that your email provider doesn't block the email from coming into your inbox. If you use the same email in the To and From field, you may not see the email arrive as it could be blocked. 

Step 5 - In the Subject field, enter a subject for the email notification.

Step 6 - In the message of the body, click on each placeholder you wish to have within the email. This will automatically pull the information entered in the form into the email. You may also want to enter a space between each placeholder within the email so the information doesn't run all together. 

Keep in mind:

  • If you change the field name on the form (example: changing Person's Name field to Name), you will need to re-do the email notification as it changes the Placeholder name. ​​
  • ​Be sure to avoid using "&" in the Field Name as this will not be able to pull in information into your email. Instead, use the word "and" in the Field Name.

Step 7 - Click X in the top right corner and then "Save" in the bottom right corner and select "Save & Publish" to save your changes. 

Keep in mind: If you're wanting the Field Names to be displayed in the email notification, you will need to manually type them before each Placeholder as seen in the example below.

Send Confirmation Email to User

If you'd like the user who completed your form to receive an email, you can follow the steps below. This is especially handy when you need to send confirmation information to the user for an event or just when you need to email the user to say someone will be contacting them shortly!

Step 1 - In Form Properties under the Email tab, click Add Email in the lower left corner. 

Step 2 - Click within your message and click the Email placeholder (your placeholder name may be different depending on what you named the field).

Step 3 - Copy the email placeholder (now in your message) and paste it in the To field instead.

Step 4 - Enter an email for the From field (usually the general church email or an email of a church leader). Note: The From field will need to be your domain email ( or a Gmail email account. AOL/Yahoo accounts in the From field will result in the email notification not being received.

Step 5 - Enter your message and personalize the email. 

Step 6 - Click X in the top right corner and then "Save" in the bottom right corner and select "Save & Publish" to save your changes. 

Payment Options 

Soon you will be able to use your Clover Give account to accept payments on your form! Stay tuned!

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